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682-300-0123

License #: TACLA26274C

We're your local heating and cooling experts.

Damascus Heating and Air has been in business since 2018. We have built our reputation on the foundation of customer satisfaction. In fact, it is our commitment - 100% customer satisfaction guaranteed. If you are not satisfied, we are not finished. We offer comprehensive residential and commercial HVAC services in the DFW area including ac repair and installation, furnace repair and installation, heat pump repair and installation, indoor air purifiers, and more.

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Having Heating or Cooling Trouble?

Try our Damascus Air troubleshooter!

What type of problem are you having?
What type of Air Conditioner Problem are you having?

This can be Caused by your Thermostat:

Solution:

  • Make sure your thermostat is turned on
  • Set 3 degrees below room temperature
  • Turn on cool, not fan or heat

If the thermostat screen is blank, then the battery is dead. Replace the battery.

Did that solve your problem?

Your Air Filter May be Dirty.

Check yours and change if visibly dirty

Did that solve your problem?
Is your outdoor unit running?

Your AC's circuit breaker may have been tripped:

Here's what to do:

  • Find your breaker box and look for the circuit labeled "air conditioner"
  • Try flipping that circuit to "off" and then "on"
  • Give your air conditioner a couple minutes and see if it comes on now
Did that solve your problem?
Is there air coming out of your vents?
Is there Ice on your Outdoor Unit?
Is there air coming out of your vents?
Is there Ice on your Outdoor Unit?

Awesome!!

Glad we were able to help you solve your problem. We'll be here if you need us again.

Sounds like you need expert care.

Please turn off your system and call us right away!

What type of heating problem are you having?
What type of heater do you have?

This can be Caused by your Thermostat:

Solution:

  • Make sure your thermostat is turned on
  • Set 3 degrees below room temperature
  • Turn on cool, not fan or heat

If the thermostat screen is blank, then the battery is dead. Replace the battery.

Did that solve your problem?

This can be caused by your Thermostat:

Solution:

  • Make sure your thermostat is turned on
  • Set 3 degrees below room temperature
  • Turn on cool, not fan or heat

If the thermostat screen is blank, then the battery is dead. Replace the battery.

Did that solve your problem?
What best describes your heating problem?

Make sure power is getting to the furnace

Try this:

  • Check your home's electrical panel. Flip the furnace's circuit to "off" and then "on" again.
  • Look for a switch (like a light switch) near your furnace and make sure it is set to "on".
Did that solve your problem?
Is your outdoor unit running?
Is there ice on your outdoor unit?

Your heat pump's circuit breaker may have been tripped.

Here's what to do:

  • Find your breaker box and look for the circuit labeled "heat pump" or "air conditioner".
  • Try flipping that circuit to "off" and then"on".
  • Give your heat pump a couple minutes and see if it comes on now.

Note: If your heat pump is regularly tripping your circuit breaker, contact us immediately as there is a larger problem.

Did that solve your problem?
Is there ice on your outdoor unit?
Is the noise coming from the outside or inside unit?
What type of heater do you have?

Is there steam coming from the unit, as well?

Here's what to do:

This is your heat pump's normal defrost mode.

What type of smell?
Did you just turn your heater on for the first time this winter?

This is likely normal.

The smell should go away in a few minutes.

Contact us if the smell persists.

Turn off your furnace now!

There could be a dangerous gas leak in your home. Turn off your furnace immediately and contact a heating repair person.

You need your regular maintenance

This is usually caused by a dirty coil and/or lack of regular maintenance on your heater.

HVAC Service Near You


From the heat of summer to the cold of winter, Damascus Air is there to keep your home comfortable for you and your family.

We offer the following services:
Schedule Service!
Our Service Areas
We serve the entire DFW Area

Counties we service: Collin County, Rockwall County, Dallas County, Tarrant County

Cities we service: Fate, Josephine, Lavon, Nevada, Rockwall, Royse City, Dallas, Fort Worth, Garland, Arlington, Irving, Plano

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The Best Comfort Products for Your Home


Replacing your old unit can save you money and can help you and your family feel more comfortable in your home.

If your current system is getting old, you may notice that your energy bills are going up and repairs are becoming more frequent and costly. Replacing your home heating and cooling system is a significant investment.Your new system should fit both your needs and budget.


Let Damascus Air help you determine the right time to replace your home's heating and cooling system.

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AIR PURIFICATION SYSTEMS WITH UV LIGHT


Life happens with the air we breathe. Our work and dedication is to give our customers the gift of clean air. When our surroundings are vulnerable to viruses, we bring peace of mind to your home and empower you to be in control over the quality of the air you breathe every moment.

We offer air purification systems with UV Light. Residential and Commercial System capable. Call for Pricing!

Get Clean Air
We're here to help!

Do you have questions about your home's heating or cooling system? Contact us and we can help!
If your current system is getting old, you may notice that repairs are getting costly, your energy bills are going up, and your home's air quality isn't as good as it used to be. We can help you determine whether or not it's time to replace your system. We'll can help you pick the best system for your home, and we'll install it, too. Click here to learn more!
A new system can save you money on your energy bill, helps your home feel more comfortable, and can allow you to experience peace and quiet. Click here to learn more!
Things like changing or cleaning your air filters, proper landscaping, clearing dust and dirt away from registers and vacuum return air grilles, and scheduling regular maintenance checkups with us can keep your system working as long as possible. Click here to learn more!
What do our customers say?
Quick to reply, up front with issues and pricing. I would highly recommend!

Jason
Dillon and his team did a home install for us today, and we couldn't be happier with their work. Honest, trustworthy, and quick response time. He was a referral thru a family friend, and a great referral at that. It was a pleasure to work with them, and we would again in a heartbeat! Thank you Dillon, Dennis, and Ray!

Ashley
Highly recommend. Damascus Air has been out a few times. This will be our go-to company for future needs.

Rachel